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Despite the continuously, rapidly, changing and shifting complex forces that are not obvious drivers of default behaviour and life habits, all sectors of society, irrespective of difference in their outputs, have the same role: to promote a people centred, appreciable, changes in social and economic political functionality of a citizenry.
This is the only bottom-line common to all sectors of society, which is influenced by differing political, social, cultural, and structural contexts that influence the levels of sensitivity to the deepest values and meanings by which man lives for one and others.
However, the rewards for performing the role may differ. For example, the private sector reward is profitability; while those of the public sector are citizenry renewal of mandate to the state agents. Thus, based on the different interpretations of equity and efficiency, and what is assumed to rank higher than the other in terms of a citizenry satisfaction, each of the different schools of political economy impose or assume a set of axioms about the socially or economically appropriate criteria for deciding issues.
Each of them being stakeholder specific, with differing approaches thereto, assumes to be better placed to perform that role. However, in today’s rapid, significant, changes in the environment, the challenge is consistency in monopolising an idea of consistently guarding and improving what each person signifies as the essence of what is of value in life; without impacting, negatively, that of others. It is constrained by advancing and perpetuating assumed societal dominant value sets; but, necessarily, adoption to all a citizenry realising their moving target aspirational behaviour in the short and long terms.
Accordingly, a citizenry as part of a social contract is underscored by positive links in people centred social and economic political functionality and the determinants of a polity population trends that should be consistent with the achievement of sustainable human development. It is underlined by consistency of a citizenry collective psychological mental well-being with sustainable societal ecological integrity; which manifests in an individual’s ability to access and afford the absolute and relative basics in life.
This is contrary to a client, which is part of a market contract, and also part of a citizen as a total; as a concentration and satisfaction of needs within a market situation of supply and demand for the institutional outputs, within a hierarchy of needs subject to the willingness to pay. It is impacted by, significantly, technical and political considerations.
Accordingly, with a client subordinated to the citizen; institutional performance measurement focus is on, firstly, the citizen, and secondly, a citizen as a client. Inviably, when the words customer and client are used, they should be interpreted to mean citizen; unless otherwise, explicitly referred to mean customer or client. Within that context, institutional direction is defined by the level of adoption to a citizenry appreciating their rights, and performing their responsibilities, including obligations within the rule of law and a hierarchy thereof, and attendant regulations; but its outputs that are inputs in their lives.
This is what is monitored; while, the context thereof is what is evaluated. Institutional outputs are immediate managerial objectives or enablers of changes in capacity in the impact on the citizenry of the outcomes thereof, that do not represent sustainable change therein. Consequently, when taken as representing change therein, they are of limited value in gauging institutional performance, particularly as institutions reorient to, overtime, maximize performance on those dimensions emphasised thereby. Often, this manifests in maximisation of technological efficiency that leads to, more often than not, goal displacement.
Read MoreLeaders who have mastered constructive, sustainable, framing of interactive, non
prepositional, reflective conversation with a citizenry imaginative states of worlds of
self-actualization societal integrity; for functional, optimal, societal integrity that is
owned by a citizenry collective.
Mr Diroholo Alfred Sepirwa is an accomplished business leader with extensive experience in both the public and private sectors.
Dr Abdul Ssewaali is a seasoned leadership and governance expert with a DBA specializing in strategic policy performance management
Mr Tau is a dynamic operations executive with a strong background in organizational management and strategic execution. His leadership ensures seamless operational flow and aligns internal systems.
Miss Mokoena is a dedicated finance professional who supports the Academy’s financial operations with precision and care. She’s got a keen eye for detail and a commitment to accuracy.
Miss Tibenda is a passionate and detail-oriented IT consultant with strong business analytical skills. With a background in both IT and business information technology, Tibenda is dedicated to aligning digital solutions with strategic goals.
Mr Khwinana is a Seasoned Business management and Organisational Development Executive. He
has over 30 years experience in the Labour market. Extensive Work experience in Private…..
.
Mr Michael a political activist and trade unionist; he has vast experience in both the public and private sectors. In the public service, he has been an official and public representative. He has been a Public Service Commissioner based in Gauteng Province….
Mr Khwinana is a Seasoned Business management and Organisational Development Executive. He
has over 30 years experience in the Labour market. Extensive Work experience in Private
and Public sector as well as Consulting
.